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Privacy statement

Kievstar Communications Online Privacy Policy

 Customer Identifiable Information


Kievstar Communications respects your privacy and seeks to guard your data carefully. We realize that the exciting growth of the Internet and online services has created additional privacy concerns for consumers regarding what information is collected about them. We want you to know that Kievstar Communications intends to maintain strict customer information privacy policies. 

 Online privacy concerns typically focus on the protection of "customer identifiable" information which many customers expect to be kept private. As the term suggests, "customer identifiable" information is information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address, and information about online activities that are directly linked to the customer.

 It is common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services.  Consumers signing up for an Internet access service, for example, are usually asked to provide name, address, telephone number and credit card and other information that is typical when the consumer orders a product or service. 

Similarly, business web sites, such as Kievstar Communications, may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements.


Kievstar Communications Online Privacy Policy: Informed Choice

 Kievstar Communications has put in place the following Online Privacy Policy to protect customer identifiable information. This policy covers Kievstar Communications and its subsidiaries, and applies to all customer identifiable information that Kievstar Communications obtains when a customer registers for or uses a Kievstar Communications online service, including visiting a Kievstar Communications owned and controlled Web Site, such as Kievstar Communications intends to continue to protect customer identifiable information derived from its calling card services consistent with federal laws and with federal regulations issued by the Federal Communications Commission.


  Kievstar Communications protects online customer identifiable information as follows:


 Kievstar Communications will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a Kievstar Communications online service, including customer names and addresses (except as required by subpoena, search warrant, or other legal process or requirement or in the case of imminent physical harm to the customer or others).  In the future, should Kievstar Communications decide to share its customers personal or online transactional data with third parties, it will, in advance, provide notification and the opportunity for its customers to indicate whether they would prefer that Kievstar Communications not provide their information to third parties.  Kievstar Communications does not market to children or collect personal information about children at this site without the consent of the customer.  When Kievstar Communications uses other agents, contractors or companies to perform services on its behalf, Kievstar Communications will endeavor to ensure that the company protects your customer identifiable information consistent with this Policy.

 Collection and Use of Customer Identifiable Information:

Kievstar Communications will collect and use customer identifiable information for billing purposes, to provide and change service, to anticipate and resolve problems with customer service, or to create and inform customers of products and services that better meet their needs. This means that Kievstar Communications may use customers identifiable information, in conjunction with information available from other sources, to market new services to customers that Kievstar Communications thinks will be of interest to customers, but Kievstar Communications will not disclose customers identifiable information to third parties who want to market products to its customers.

 Customer Choice:

 A customer may choose not to receive direct marketing communications from Kievstar Communications in connection with Kievstar Communications online services.  If a customer so chooses, Kievstar Communications (a) will not contact that customer directly with marketing messages about Kievstar Communications online services, and (b) will not use customer identifiable information obtained from that customer's registration for, or use of, an online service to contact that customer with marketing messages about any Kievstar Communications products or services. A customer may notify Kievstar Communications by e-mail, by mail, or by telephone, of its decision not to receive such messages.

 Collection and Usage of Aggregated Data:

 Kievstar Communications servers automatically gather information about which pages are visited within a Kievstar Communications Web Site in aggregated data that does not identify customers specifically, in order to help make our sites more useful to customers.


 Kievstar Communications has implemented technology and security features to safeguard the privacy of customer identifiable information from unauthorized access or improper use.

 E-mail Contents:

 Kievstar Communications will not read or disclose to third parties private e-mail communications that are transmitted using Kievstar Communications services except as required to operate the service or as otherwise descried above under Disclosure.

 Improper Conduct:

 Kievstar Communications may also use customer identifiable information to investigate and help prevent or stop potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement between Kievstar Communications and the customer.

 Account Information:

 Kievstar Communications honors requests from customers for their own account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

 Customer Concerns:


If you are a customer with concerns about the Kievstar Communications online privacy policy or its implementation you may contact us


Changes in Practices:

Kievstar Communications will inform customers of any material changes that are made in this Privacy Policy.

 [Additional Privacy Protections for Children Using the Internet]

 Kievstar Communications joins the e-commerce industry in recognizing that children, including young teens, may not be able to make informed choices about personal information requested online.

 Accordingly, Kievstar Communications does not target children or teenagers younger than eighteen years of age for collection of information online. Kievstar Communications does not solicit or collect customer identifiable information targeted at children and teenagers under eighteen and does not allow anyone else to do so on a Kievstar Communications web site. In addition, the editorial content of Kievstar Communications web sites designed for children will not knowingly promote or link to any third party Web Site that collects customer identifiable information.


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Kievstar Communications offers prepaid international and domestic phone cards, Internet calling and prepaid cell phone refill cards. Russian America Top.
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